CertifyMed
Sessions & Telehealth

Conduct video, audio, chat, in-person, and hybrid encounters in one place, with built-in recording, live closed captions, and scheduling across nine consultation types for HCBS, nursing facility, and ICF care teams.

Telehealth Platform

Every Session Type. One Platform.

From scheduled video consultations to in-person reassessments, CertifyMed runs the full encounter lifecycle: scheduling, conducting, recording, transcribing, and documenting, across home, community, and institutional settings.

Multi-Type Sessions
Video, audio, chat, in-person, and hybrid encounters across nine consultation categories, from routine checkups and follow-ups to specialist and emergency visits.
Recording & Transcription
Built-in call recording with start and stop controls, real-time closed captions, and full transcripts with speaker labels and timestamps.
Clinical Documentation
Add provider notes to any session and review details, notes, and transcript inline. Copy or download transcripts as text files for the record.
Session Management
Search, filter, and page through upcoming and past sessions. Reschedule and cancel with reason tracking for a documented audit trail.
Platform Overview

One Platform. Every Module You Need.

Ten integrated modules that replace scattered tools, spreadsheets, and paper binders - so you can focus on your clients, not your compliance gaps.

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Assessments & Screening

InterRAI engine plus 14 validated screening tools. Scored automatically with clinical bands and safety protocols.

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Care Planning

Person-centered care plans auto-populated from assessments. CMS 42 CFR §441.725 compliant.

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Sessions & Telehealth

Video, audio, chat, in-person consultations with recording, live transcription, and scheduling.

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HCBS Settings Compliance

CHCS compliance scoring (0-100) across 6 modules for 90+ setting types.

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Incident Reporting

9 categories, 34 subcategories, automated severity scoring, and 5-stage investigation workflow.

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Workforce Compliance

Staff credentials, expiration alerts, payer enrollment, and OIG/SAM exclusion monitoring.

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Compliance Dashboard

One view of all compliance areas with priority action items and per-module health cards.

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Organization Management

Client registry, team management, roles & permissions, and 10-tab client profiles.

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Client Portal

Clients view their own care plan, appointments, and care team with restricted access.

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Platform & Security

HIPAA compliant, end-to-end encryption, multi-role architecture, 2FA, and AI integration roadmap.

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Available Now

Assessments & Screening

InterRAI engine plus 14 validated screening tools. Scored automatically with clinical bands and safety protocols.

Learn more
Available Now

Care Planning

Person-centered care plans auto-populated from assessments. CMS 42 CFR §441.725 compliant.

Learn more
Available Now

Sessions & Telehealth

Video, audio, chat, in-person consultations with recording, live transcription, and scheduling.

Learn more
Available Now

HCBS Settings Compliance

CHCS compliance scoring (0-100) across 6 modules for 90+ setting types.

Learn more
Available Now

Incident Reporting

9 categories, 34 subcategories, automated severity scoring, and 5-stage investigation workflow.

Learn more
Available Now

Workforce Compliance

Staff credentials, expiration alerts, payer enrollment, and OIG/SAM exclusion monitoring.

Learn more
Available Now

Compliance Dashboard

One view of all compliance areas with priority action items and per-module health cards.

Learn more
Available Now

Organization Management

Client registry, team management, roles & permissions, and 10-tab client profiles.

Learn more
Available Now

Client Portal

Clients view their own care plan, appointments, and care team with restricted access.

Learn more
Available Now

Platform & Security

HIPAA compliant, end-to-end encryption, multi-role architecture, 2FA, and AI integration roadmap.

Learn more

Walk into your next survey ready.

See how state agencies, MCOs, and provider networks run assessment, care planning, and continuous compliance on one platform.